Browse the internet safely and without restrictions
FAQ
What is HideMeleon VPN?
HideMeleon is a high-speed VPN service that encrypts your internet traffic and hides your IP address. With a VPN you can safely use public Wi-Fi networks, protect your personal data from interception, and access content unavailable in your region. Servers in five locations ensure a stable and fast connection.
Why is public Wi-Fi dangerous?
On open Wi-Fi networks (cafes, airports, hotels) your traffic is unencrypted. Attackers on the same network can intercept passwords, credit card details, messages, and other personal information — this is called a man-in-the-middle attack. A VPN encrypts all traffic between your device and the internet, making interception impossible.
How do I connect?
Install the HAPP app, then open the connection link from our Telegram bot @hidemeleon_bot or from your account on the website. Setup takes less than a minute.
Which devices are supported?
HAPP is available for iOS, Android, Windows, macOS, Linux, Android TV, and Apple TV. One account lets you connect multiple devices simultaneously.
How fast is the VPN?
Our servers run at 10 Gbps with no throttling or speed limits. We use modern protocols that ensure minimal latency — you won't notice a difference when streaming, gaming, or on video calls.
Is there a free trial?
Yes! You can try the VPN free for 3 days. Activate your trial through our Telegram bot @hidemeleon_bot or in your account on the website. No credit card required.
What payment methods do you accept?
We accept bank cards, SBP via Platega, and cryptocurrency via CryptoBot.
Do you keep logs?
No. We have a strict no-logs policy. We don't record your traffic, visited websites, or connection times.
What if the VPN isn't working?
Message our Telegram bot @hidemeleon_bot or leave a request in your account on the website — support will help you out. Most issues are resolved by reconnecting or updating the HAPP app to the latest version.